I have spent about 20 years in regulated, risk-sensitive environments as an operator across financial services, insurance, and healthcare – from sysadmin to Director of IT, VP of IT Operations, AVP IT Operations, and CISO.

My niche is stepping into messy infrastructure and operations groups under incident or regulatory pressure, calming the system, and leaving behind a durable, self-running team.

Plain Ops is intentionally small and operator-led. When additional specialists are needed, they are brought in only when the work and budget justify it.

Selected credentials: CISSP-ISSMP, CGEIT